Patient Experience Management

iWantGreatCare works with healthcare organisations to listen to and learn from the patient voice in real time to understand every aspect of the patient experience.

Patient Experience Management

It's as easy as 1, 2, 3

Easy to say, not always easy to achieve.

Why healthcare providers choose
iWantGreatCare for Patient Experience Management

  • A secure, advanced platform to collect, analyse and interpret patient feedback at high volume that has processed over 6 million patient reviews.
  • Embeds a ‘patient-first’ culture dedicated to quality improvement.
  • Meets regulatory requirements of Friends & Family Test, PHIN, CQC, ABPI.
  • Works in all healthcare settings including across multiple-touchpoint treatment pathways.
  • A team of proven experts in patient engagement strategy.
iWantGreatCare is a leader in its field

Discover how we can support you


We support the NHS with real time alerts that act as a 'smoke detector' for patient safety. We are experts in working with high volumes of data and are proven to help improve staff well being and job satisfaction.

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We have been supporting the hospice community for over 10 years. We are currently trusted by over 100 hospices and have over 20, 000 hospice reviews.

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iWGC is a market leading patient experience solution for all sectors. We offer state of the art dashboards, and have over 6 million reviews on our platform.

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Don't just take our word for it

"We have advanced our use of our online iWGC feedback tool and have over 119,000 reviews of our services which we then used to make improvements to our care."
Angela Hillery
Chief Executive,
Northamptonshire Healthcare
NHS Foundation Trust
“The iWGC team were invaluable in helping us think through our patient involvement strategy"
Jannike Nordlund,
Quality and Productivity Lead Accountable
Cancer Network and Guy’s Cancer

“We chose iWantGreatCare as our strategic patient experience partner as they are a well-established presence in UK private and NHS health care, demonstrate technical expertise and innovation, and they share Cleveland Clinic’s Values of Quality,
Safety and Empathy. "
Dr J Gutierrez
Chief, Quality Safety & Patient Experience
‍The Cleveland Clinic, London
"Patient feedback matters, not only does it make a huge difference
to staff morale, it helps shape, improve and strategically focus our hospice at board level."

St Lukes Plymouth
HQP Partner
Success Stories

Case Studies

Creating a compassionate community within four walls - innovation in prison health
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iWantGreatCare’s partnership with NHS National Cancer Vanguard spearheaded by The Royal Marsden
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iWantGreatCare’s four-year partnership with global provider of haemodialysis clinics
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