iWantGreatCare is the world’s leading platform for independent patient ratings and reviews.

iWantGreatCare was founded over ten years ago by Dr Neil Bacon, an Oxford and Harvard trained nephrologist, to address the huge variance in care standards primarily by increasing transparency and empowering patients to review the care they receive.


Over 10 years' experience serving the NHS

Over 100,000 new reviews every month

Over 5 million reviews live on the site

Over 2,000 GP surgeries (Primary Care)

Over 900 hospital and care settings

Over 300 international care settings

Operating in over 20 countries

Available in 28 different languages

Jon Twinn

Managing Director

Jon has a strong background in digital healthcare having played an instrumental role in a number of startups including Doctors.net.uk and, since 2013, iWantGreatCare. His healthcare experience also includes a range of international projects and the Department of Health in England.

Rupert Potter

Commercial Director

Rupert has worked with, and in, the Pharmaceutical industry for over 20 years. He specialises in harnessing digital marketing and technology to drive healthcare outcomes.

Sir Muir Gray


Sir Muir Gray has worked in the Public Health Service since 1972 and was knighted in 2005 for the development of the foetal, maternal and child screening programme and the creation of the National Library for Health.

Nick Sabine

Financial Director

Nick has over 10 years of experience in financial management. His specialism is working in HealthTec and Healthcare organisations across the public and private sectors.