Listening to patients is simply the start of the journey, interpreting what they say takes you to the destination.
iWGC makes it easy to understand the patient voice with advanced analysis of both quantitative data (scores) and qualitative data (comments).
A range of reports and dashboards broken down to individual teams, locations and even entire healthcare systems provide both real-time insight and regular scheduled reporting.
"The insights that iWGC were able to give us based on the patients' feedback has revealed areas for improvement. We are now working towards putting in place interventions and improvements and evaluate their impact on patients with confidence by using iWGC's expertise in data collection and analysis."