Case Studies and Testimonials

Stories from the people who love our products

Creating a compassionate community within four walls - innovation in prison health

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How Northamptonshire NHS Foundation Trust improved CQC rating to outstanding

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How iWantGreatCare’s insights report helped turn high volumes of data into high impact strategy

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iWantGreatCare’s partnership with NHS National Cancer Vanguard spearheaded by The Royal Marsden

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Angela Hillery
Northamptonshire NHS Foundation Trust
Chief Executive
"This year, more than ever before, we listened to the voices of our patients and carers. We have advanced our use of our online iWantGreatCare feedback tool and have over 119,000 reviews of our services which we then used to make improvements to our care and learn from where we have done well."
Lisa Kealey
Royal Orthopaedic Hospital NHS Trust
Head of Patient Experience
"The Trust has recently become the first single speciality Orthopaedic Trust to gain a rating of ‘Good’ from the Care Quality Commission and are in no doubt that the improvements in collection of Patient Experience data contributed to this."
Liz Mouland
First Community Health & Care
Chief Nurse and Director of Clinical Standards
"We have created a strong team ethos with openness, honesty and continuous improvements now part of our DNA."
Hugh Jones
Northamptonshire Healthcare NHS
Director of Clinical Standards
"iWantGreatCare has been an integral part of our culture change, making us more patient centric and publicly accountable."
Sue Fenwick Elliott
London North West
Head of Patient Experience
"The Trust is now able to quickly and easily interrogate the wealth of patient feedback which we collect every year via iWGC"
Dr J Gutierrez
Cleveland Clinic London
Quality Safety & Patient Experience
"We chose IWantGreatCare as our strategic patient experience partner for a number of reasons. They are a well-established presence in UK private and NHS health care, demonstrate technical expertise and innovation, and most importantly, they share Cleveland Clinics Values of Quality, Safety and Empathy. They will clearly help us keep Patients First in the UK."
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