Wednesday 25th April, 12-1pm
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Jeremy Hunt, UK Health Secretary has recognised how iWantGreatCare is helping the NHS capture and utilise patient insights to boost staff morale and improve healthcare in real time.
Whilst some people review their hotels and holidays on TripAdvisor, millions of patients have chosen to review their healthcare. In fact, iWantGreatCare now shares over 5 million reviews making it the largest independent source of patient feedback in the world.
Anglian Community Enterprise (ACE) is a multi-award winning organisation, providing a wide range of high quality NHS Community Health Services to the population of North East Essex.
Oxford Health have signed a new contract with iWantGreatCare for the PREMs solution. This contract will last 3 years and is an expansion of a pilot set up in January 2016.
iWantGreatCare partnered with the Cancer Vanguard earlier this year to provide the Vanguard with the ability to collect and process patient feedback in real time all across the UK. This partnership has been highlighted in the NHSE Cancer Strategy report.
The idea for iWantGreatCare came from observing the growth of reviews: "What struck me was that people will look at reviews and ratings before a meal out, or buying a bicycle, yet probably some of the most important decisions they will make are, 'who's going to operate on my child?', 'which GP should I register with?', 'what will this drug do for me?'.
14 June 2017 Oxford:
Two leading NHS cancer programmes at the forefront of working collaboratively to deliver world class cancer care have appointed iWantGreatCare (iWGC) to create the UK’s largest ever patient feedback system for measuring in real time the experience and outcomes of cancer patients across their pathways.
Modality Partnership, selected by NHS England as a Multi-Speciality Community Provider in the New Care Models Programme, is partnering with iWantGreatCare, the single largest independent source of patient feedback in the world, to measure and analyse the impact of its initiatives which aim to enhance the primary care that patients receive.
This week iWantGreatCare announced the recipients of the iWGC Certificate of Excellence 2017. This award recognises excellence by those individuals and surgeries who have put patient experience at the centre of their care. By receiving regular reviews throughout the year and maintaining a high average score, they truly deserve to be acknowledged for this fantastic achievement.