Oxford Health have signed a new contract with iWantGreatCare for the PREMs solution. This contract will last 3 years and is an expansion of a pilot set up in January 2016.
iWantGreatCare partnered with the Cancer Vanguard earlier this year to provide the Vanguard with the ability to collect and process patient feedback in real time all across the UK. This partnership has been highlighted in the NHSE Cancer Strategy report.
The idea for iWantGreatCare came from observing the growth of reviews: "What struck me was that people will look at reviews and ratings before a meal out, or buying a bicycle, yet probably some of the most important decisions they will make are, 'who's going to operate on my child?', 'which GP should I register with?', 'what will this drug do for me?'.
14 June 2017 Oxford:
Two leading NHS cancer programmes at the forefront of working collaboratively to deliver world class cancer care have appointed iWantGreatCare (iWGC) to create the UK’s largest ever patient feedback system for measuring in real time the experience and outcomes of cancer patients across their pathways.
Modality Partnership, selected by NHS England as a Multi-Speciality Community Provider in the New Care Models Programme, is partnering with iWantGreatCare, the single largest independent source of patient feedback in the world, to measure and analyse the impact of its initiatives which aim to enhance the primary care that patients receive.
This week iWantGreatCare announced the recipients of the iWGC Certificate of Excellence 2017. This award recognises excellence by those individuals and surgeries who have put patient experience at the centre of their care. By receiving regular reviews throughout the year and maintaining a high average score, they truly deserve to be acknowledged for this fantastic achievement.
iWantGreatCare is delighted to announce the introduction of a new scanner in Ashford and St Peter's NHS Trust. iWGC is providing the scanner, along with technical and operational support to the Trust in order to improve the Trust's ability to collect and review patient feedback.
This week iWantGreatCare has launched a new and exciting partnership with one of the largest specialist orthopaedic units in Europe.
Boots Opticians has introduced a nationwide public-facing feedback service, which encourages patients to rate and review the service they receive in any of its practices across the UK.