Harnessing the power of the patient voice to transform healthcare

“The iWGC team were invaluable in helping us think through our patient involvement strategy and develop the right approach to gain a baseline understanding of the gynae cancer pathway."

“The iWGC team were invaluable in helping us think through our patient involvement strategy and develop the right approach to gain a baseline understanding of the gynae cancer pathway."

“We have advanced our use of our online iWGC feedback tool and have over 119,000 reviews of our services which we then used to make improvements to our care."

" The Trust has recently become the first single speciality Orthopaedic Trust to gain a rating of ‘Good’ from the Care Quality Commission and are in no doubt that the improvements in collection of Patient Experience data contributed to this."

"We have created a strong team ethos with openness, honesty and continuous improvements now part of our DNA."

"iWantGreatCare has been an integral part of our culture change, making us more patient centric and publicly accountable."

"The Trust is now able to quickly and easily interrogate the wealth of patient feedback which we collect every year via iWGC"

“We chose IWantGreatCare as our strategic patient experience partner as they are a well-established presence in UK private and NHS health care, demonstrate technical expertise and innovation, and most importantly, they share Cleveland Clinic’s Values of Quality, Safety and Empathy."

"iWGC as a 3rd party provider has enabled us to get 'truthful' feedback from our patients and their families, which was not enabled through conducting this type of survey ourselves."

"I have recommended iWantGreatCare to my colleagues and I encourage my patients to leave feedback on the site.  I am very proud of my practice and my clinic and iWantGreatCare provides me a showcase for my services."

"The reason I like iWantGreatCare is because I think it’s simple. It’s really simple and easy for patients."

"After only two days we saw a significant increase in registrations for our research study.  This was a great way for us to reach our target audience.”