Private Healthcare

iWantGreatCare patient experience management provides an ongoing and cost-effective way in which to identify key issues within your organisation, providing insights and direction to deliver outstanding care, to reduce costs and to reach new self-pay patients.

Private Healthcare

Your patient experience business partner

Introducing iWantGreatCare – the market leading patient experience solution which allows private sector healthcare providers to harness the patient voice and generate actionable insights in real-time.

The real time nature of iWantGreatCare gives you early alerts to anything requiring attention, so that it can be addressed in a timely manner, meaning issues can be resolved before they become problems. Hospitals and groups are using iWantGreatCare's CQC-recommended solution in order to maintain and improve standards of care and to receive a single view across all departments, meaning the best possible care for patients.

Why are private healthcare providers using iWantGreatCare for Patient Experience Monitoring?

  • Continuous monitoring provides insight into key areas of potential improvement for CQC analysis.
  • iWGC is the world’s leading patient experience platform with over 6 million reviews so there is no better place for healthcare providers to showcase their brand directly to existing and prospective patients.
  • CQC-recommended to maintain and improve high ratings. Built around CQC domains.
  • Using powerful positive patient feedback forms a key part of a brand building strategy.
  • To motivate and retain an engaged workforce by highlighting and rewarding exemplary performance.
  • To reduce risk by averting disasters through the use of continuous feedback to highlight problems in good time.

Put more simply:

iWantGreatCare’s patient experience and feedback monitoring platform lets you know WHAT to improve and HOW.
Success Stories

Case Study

iWantGreatCare’s partnership with NHS National Cancer Vanguard spearheaded by The Royal Marsden
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iWantGreatCare’s four-year partnership with global provider of haemodialysis clinics
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How Northamptonshire NHS Foundation Trust improved CQC rating to outstanding
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Don't just take our word for it

“We chose iWantGreatCare as our strategic patient experience partner as they are a well-established presence in UK private and NHS health care, demonstrate technical expertise and innovation, and most importantly, they share Cleveland Clinic’s Values of Quality, Safety and Empathy."
Dr. J Gutierrez
Chief, Quality Safety & Patient Experience
The Cleveland Hospital
iWGC News

The latest from the iWGC team

New PHIN collaboration helps providers submit patient satisfaction data

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10. Facilitating Patient Engagement in the Third Revolution

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New paper co-published with Siemens Healthineers - Emotional care: the over looked element in the cancer pathway

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iWantGreatCare Awarded New Contract By First Community Health and Care

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