iWantGreatCare patient experience management provides an ongoing and cost-effective way in which to identify key issues within your organisation, providing insights and direction to deliver outstanding care, to reduce costs and to reach new self-pay patients.
Your patient experience business partner
Introducing iWantGreatCare – the market leading patient experience solution which allows private sector healthcare providers to harness the patient voice and generate actionable insights in real-time.
The real time nature of iWantGreatCare gives you early alerts to anything requiring attention, so that it can be addressed in a timely manner, meaning issues can be resolved before they become problems. Hospitals and groups are using iWantGreatCare's CQC-recommended solution in order to maintain and improve standards of care and to receive a single view across all departments, meaning the best possible care for patients.
Why are private healthcare providers using iWantGreatCare for Patient Experience Monitoring?
Continuous monitoring provides insight into key areas of potential improvement for CQC analysis.
iWGC is the world’s leading patient experience platform with over 6 million reviews so there is no better place for healthcare providers to showcase their brand directly to existing and prospective patients.
CQC-recommended to maintain and improve high ratings. Built around CQC domains.
Using powerful positive patient feedback forms a key part of a brand building strategy.
To motivate and retain an engaged workforce by highlighting and rewarding exemplary performance.
To reduce risk by averting disasters through the use of continuous feedback to highlight problems in good time.
Put more simply:
iWantGreatCare’s patient experience and feedback monitoring platform lets you know WHAT to improve and HOW.
iWantGreatCare’s partnership with NHS National Cancer Vanguard spearheaded by The Royal Marsden
“We chose iWantGreatCare as our strategic patient experience partner as they are a well-established presence in UK private and NHS health care, demonstrate technical expertise and innovation, and most importantly, they share Cleveland Clinic’s Values of Quality, Safety and Empathy."
Dr. J Gutierrez
Chief, Quality Safety & Patient Experience The Cleveland Hospital
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