The mission: real-time understanding of patient insights to drive up quality, safety and value across healthcare


Where did it all start?

iWantGreatCare was founded in 2008 to address inequalities in healthcare by increasing transparency and empowering all patients to review the care they receive

Today, iWantGreatCare is the world’s leading platform for measuring independent patient experience and outcomes, with over five million healthcare reviews across 28 countries worldwide

Search patient reviews


Who do iWantGreatCare work with?

iWantGreatCare works with organisations across the NHS,
private healthcare and life sciences to:

  • Understand every aspect of the patient experience
  • Measure real-world outcomes
  • Identify value across care pathways and networks
  • Drive up quality and safety
  • Deliver tangible, actionable, patient-centred insights
Case Studies Speak to the team

The difference that patient feedback makes

Dr Neil Bacon, Founder of iWantGreatCare, introducing the company's 7th National Symposium which discussed how staff morale is positively impacted by patient feedback.


Jon Twinn

Managing Director

Jon has a strong background in digital healthcare having played an instrumental role in a number of startups including and, since 2013, iWantGreatCare. His healthcare experience also includes a range of international projects and the Department of Health in England.


Rupert Potter

Commercial Director

Rupert has worked with, and in, the Pharmaceutical industry for over 20 years. He specialises in harnessing digital marketing and technology to drive healthcare outcomes.


Sir Muir Gray


Sir Muir Gray has worked in the Public Health Service since 1972 and was knighted in 2005 for the development of the foetal, maternal and child screening programme and the creation of the National Library for Health.


Nick Sabine

Financial Director

Nick has over 10 years of experience in financial management. His specialism is working in HealthTec and Healthcare organisations across the public and private sectors.

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