Insight reporting

Insight reporting in private healthcare

Combining analysis of large-scale quantitative (numerical scores) and qualitative (comments) data to create a range of reports with recommendations you can put into practice right away.

Private healthcare providers are already benefitting from using iWGC:

High volumes
of real patient
reviews

Continuous monitoring providing insight into key areas

Identification of opportunities to improve their brand

Attract
more
patients

Reduced risk of
patient safety
breaches

Consistently
high CQC
ratings

Turning data into insight

Expert analysis of large-scale quantitative (numerical scores) and qualitative (comments) data makes it easy to understand the patient voice, and put learnings into practice. To produce clear actions for improvement, insight reporting from iWGC combines:

Expertise

From people with long experience in healthcare, digital and data

Convenience

Use existing data sets or generate bespoke data

Agility

Fast data analysis of even the largest data sets for short turn-around times

Trust

Independent analysis from established experts

Practicality

Healthcare-specific expert-led insights that dovetail with existing protocols

Want to learn more about how data can drive real change?

Don't just take our word for it:

This year, more than ever before, we listened to the voices of our patients and carers. We have advanced our use of our online iWantGreatCare feedback tool and have over 119,000 reviews of our services which we then used to make improvements to our care and learn from where we have done well.

The Trust has recently become the first single speciality Orthopaedic Trust to gain a rating of ‘Good’ from the Care Quality Commission and are in no doubt that the improvements in collection of Patient Experience data contributed to this.

We chose IWantGreatCare as our strategic patient experience partner for a number of reasons. They are a well-established presence in UK private and NHS health care, demonstrate technical expertise and innovation, and most importantly, they share Cleveland Clinics Values of Quality, Safety and Empathy. They will clearly help us keep Patients First in the UK.

We have created a strong team ethos with openness, honesty and continuous improvements now part of our DNA.

iWantGreatCare has been an integral part of our culture change, making us more patient centric and publicly accountable.

The Trust is now able to quickly and easily interrogate the wealth of patient feedback which we collect every year via iWGC

Case studies

Reputation Management for
private providers

Cybersecurity for
private providers

Get started now

Ready to learn more about how iWGC can support your company, site or department in the provision of exemplary care?

Solutions

Solutions for the NHS

NHS Solutions overview

Patient experience management

Reputation management

Population Health

Solutions for private providers

Solutions overview

Patient experience management