Real-time monitoring of patient experiences enables understanding of patient pathways and the design of patient-centred solutions that not only improve health outcomes but also support staff wellbeing and development.
Combining analysis of large-scale quantitative (numerical scores) and qualitative (comments) data to create a range of reports with recommendations you can put into practice right away.
Just like the retail world, we rely on the reviews of people like us to help us make informed decisions. When it comes to finding the right healthcare, there is only one trusted, independent, reliable source: iwantgreatcare.org.
Are people able to find your website easily, and learn what they want to learn? Or are potential patients turning away because they can’t get the answers they’re looking for? With iWGC, you can identify pain points in your digital storefront and strategise to overcome them.
When you know the messages that will resonate with the demographic you want to reach, you can create targeted, effective advertising that works. Understanding patient feedback is the only the beginning – to create true insight takes expert analysis.
Private healthcare providers are increasingly involved with population-level health initiatives, from NHS overflow to large-scale health insurance through employer schemes. Discover more about how iWGC can support your contribution to community health.
Chief Executive, Northamptonshire Healthcare NHS Foundation Trust
Head of Patient Experience, Royal Orthopaedic Hospital NHS Trust
Quality Safety & Patient Experience, Cleveland Clinic London
Chief Nurse and Director of Clinical Standards, First Community Health & Care
Director of Clinical Standards, Northamptonshire Healthcare NHS
Head of Patient Experience,
London North West
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