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Empowering patients starts with listening

iWGC empowers patient to review the care they receive, and turns that feedback into usable insights to improve efficiency, patient satisfaction, patient outcomes, your unit’s reputation and staff morale.
Expert data analysis not only identifies opportunities for improvement, but provides practical tactics for implementation.
Whatever your healthcare administration headache is, there’s a solution that can help. iWGC can assist you with:
  • Patient experience management
  • Insight reporting
  • Reputation management
  • Population health
  • Cybersecurity ...and more
I Want Great Care Products Overview

Whether you have a specific issue you need to address, or don’t know where to start, expert advice is on hand to start your journey today.

Discover how iWGC can transform your healthcare provision

NHS Service

NHS

NHS Service

Private

Don't just take our word for it:

This year, more than ever before, we listened to the voices of our patients and carers. We have advanced our use of our online iWantGreatCare feedback tool and have over 119,000 reviews of our services which we then used to make improvements to our care and learn from where we have done well.

Angela Hillery

Chief Executive, Northamptonshire Healthcare NHS Foundation Trust

The Trust has recently become the first single speciality Orthopaedic Trust to gain a rating of ‘Good’ from the Care Quality Commission and are in no doubt that the improvements in collection of Patient Experience data contributed to this.

Lisa Kealey

Head of Patient Experience, Royal Orthopaedic Hospital NHS Trust

We chose IWantGreatCare as our strategic patient experience partner for a number of reasons. They are a well-established presence in UK private and NHS health care, demonstrate technical expertise and innovation, and most importantly, they share Cleveland Clinics Values of Quality, Safety and Empathy. They will clearly help us keep Patients First in the UK.

Dr J Gutierrez

Quality Safety & Patient Experience, Cleveland Clinic London

We have created a strong team ethos with openness, honesty and continuous improvements now part of our DNA.

Liz Mouland

Chief Nurse and Director of Clinical Standards, First Community Health & Care

iWantGreatCare has been an integral part of our culture change, making us more patient centric and publicly accountable.

Hugh Jones

Director of Clinical Standards, Northamptonshire Healthcare NHS

The Trust is now able to quickly and easily interrogate the wealth of patient feedback which we collect every year via iWGC

Sue Fenwick Elliott

Head of Patient Experience,
London North West

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