With over 10 years’ experience serving the NHS, iWantGreatCare provides a complete and continuous quality and safety monitoring solution for all NHS Trusts to drive improvements, motivate staff and comply with all regulatory requirements

Measure your patient experience

    • Measure, track and benchmark your patient experience in every care setting with continuous, real-time data collection.

Drive improved quality of care

  • Identify improvement solutions through comprehensive, real-time reports which advise on required actions.
  • Be alerted immediately to quality and safety issues. A bespoke and robust early warning system can analyse high volumes of feedback and alert you to quality and safety issues.
  • Provide individual feedback for clinical staff to support appraisal and revalidation.
  • Reduce formal patient complaints
  • Reduce absenteeism

Demonstrate excellence, responsiveness and transparency

  • Share feedback to evidence high standards of Trust care and commitment to continuous improvement
  • Support CQC transparency agenda
  • Exceed all NHS regulatory requirements for patient feedback (e.g. FFT)
  • Respond to feedback so patients can see you are a listening

For more information on how iWGC can help your Trust to realise significant patient, workforce and financial benefits, please contact Jon Twinn jon.twinn@iwantgreatcare.org or call 01608 811864.

We have created  a strong team ethos with openness, honesty and continuous improvements now part of our DNA.

Liz Mouland
Chief Nurse and Director of Clinical Standards

iWantGreatCare has been an integral part of our culture change, making us more patient centric and publicly accountable.

Hugh Jones
iWGC Manager and Freedom to Speak Up Champion  and Director of Clinical Standards

The Trust is now able to quickly and easily interrogate the wealth of patient feedback which we collect every year via iWGC

Sue Fenwick Elliott
Head of Patient Experience, London North West

The reason I like iWantGreatCare is because I think it’s simple. It’s really simple and easy for patients.

Dr Nadeem Moghal
Executive Medical Director

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