iWantGreatCare for the NHS

  • ✓ Measure, track, benchmark patient experience
  • ✓ Evidence safety, quality and transparency to the CQC and NHS England
  • ✓ Empower & engage your workforce
  • ✓ Comprehensive reporting & Streamlined patient feedback systems
Case studies  Speak to the team

Partner with the experts

Measure, track and benchmark experience in every service, for every patient

  • Measure your patient experience and outcomes through continuous, real-time data collection in every care type and setting
  • Showcase high standards of care and commitment to continuous improvement

Evidence and monitor safety, quality and transparency to the CQC and NHS England

  • Identify actionable improvement solutions through comprehensive, real-time insights reports for board and director level
  • Quality and safety alerts: early warning system alerts you to quality and safety issues down to ward level
  • Reduce formal complaints and absenteeism

Empower and engage your workforce

  • Differentiate your organisation to recruit and retain the best staff
  • Integrated CPD & revalidation tool

Comprehensive reporting and streamlined patient feedback systems

  • Qualitative and quantitative reporting from ward to board
  • One patient experience monitoring system, streamlined across all services


A trusted, independent platform exclusive to healthcare. iWantGreatCare have been experts in patient experience and outcomes for over a decade

iWantGreatCare works with organisations across the NHS and private healthcare to :

  • ✓ Understand every aspect of the patient experience
  • ✓ Identify value across care pathways and networks
  • ✓ Drive up quality and safety
  • ✓ Deliver tangible, actionable, patient-centred insights for quality improvement
Case studies News & announcements

We have created  a strong team ethos with openness, honesty and continuous improvements now part of our DNA.

Liz Mouland
Chief Nurse and Director of Clinical Standards

iWantGreatCare has been an integral part of our culture change, making us more patient centric and publicly accountable.

Hugh Jones
iWGC Manager and Freedom to Speak Up Champion  and Director of Clinical Standards

The Trust is now able to quickly and easily interrogate the wealth of patient feedback which we collect every year via iWGC

Sue Fenwick Elliott
Head of Patient Experience, London North West

The reason I like iWantGreatCare is because I think it’s simple. It’s really simple and easy for patients.

Dr Nadeem Moghal
Executive Medical Director

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