iWantGreatCare Symposium explores the linkages between real-time feedback, staff morale and excellence
On 21st June 2016, iWGC's 7th Symposium brought together Chief Executives, Nursing and Medical Directors, and Patient Experience experts to hear from an outstanding set of speakers how to improve morale and create excellence. The speakers were:
- Dr Nadeem Moghal, Medical Director, Barking, Havering and Redbridge University Hospitals NHS Trust
- Liz Mouland, Chief Nurse, First Community Health and Care
- David Behan, Chief Executive, Care Quality Commission
- Alwen Williams, Chief Exective, Barts Health NHS Trust
Drawing on personal experience and learnings, the speakers gave inspiring presentations on one of the most fundamental issues facing the NHS today - staff morale. Delegates commented:
"Super morning; I am inspired to show this work to my Trust"
"It focused on all the things I would have wanted to see"
"Interesting discussions of many aspects of the patient experience and quality agenda that have been very thought provoking"