In January 2017 Sir Keith Pearson published his report assessing the first 5 years of Revalidation. For me, there were two key messages that stood out. Firstly, to keep Appraisal and Revalidation requirements simple - it was felt that some organisations and Responsible Officers were placing additional requirements onto Revalidation adding to the perceived burden. Secondly, that doctors should seek patient feedback more frequently. It is this second point that I wish to concentrate on here.


What is GDPR?
The General Data Protection Regulations (GDPR) legislation will come into force on 25 May 2018. The purpose of the new law is to strengthen the security and protection of personal data within the EU and modernise data protection law. It means that organisations that process, store, access and host personal data of EU residents, regardless of the organisation's physical location must comply with the new regulations.


Patient-reported outcome measures (PROMs) are increasingly being used both in the pharmaceutical industry, as well as in the National Health Service (NHS) and the public sector to capture the impact of healthcare interventions from the patient perspective.


Most doctors have quite a lot to think about. The working days (and nights!) are frequently long and full, and it’s not generally considered a job with much downtime or space for reflection about the future.


In this increasingly competitive and crowded marketplace doing a good job is no longer enough. We all have to find ways to differentiate ourselves. Which means we need to ask ourselves how are we challenging and pushing ourselves to do more than just providing a ‘good’ service, drug, product and so on.
Whilst there is no panacea, certainly, being able to differentiate yourself is part of the answer. Striving to differentiate is exciting, it leads to innovation and change and drives improvements.

Neil Bacon, CEO