About iWantGreatCare

iWantGreatCare was founded eight years ago by Dr Neil Bacon, an Oxford and Harvard trained nephrologist, to address the huge variance in care standards primarily by increasing transparency and empowering patients to review the care they receive.

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From its foundations working in the UK with the NHS, iWantGreatCare understands that quality of care is vital to the effective running of any healthcare organisation.

The growth of iWantGreatCare

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iWantGreatCare has grown rapidly and has become one of the world’s largest independent patient experience databases with over 4.5 million reviews now completed.




With the company growing and outlook expanding, it is the core value of transforming and improving healthcare that drives iWantGreatCare, its staff and those who use its various solutions.
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iWantGreatCare: The world’s best platform for independent patient reviews

iWantGreatCare already dominates the UK market and with its trusted brand, proprietary technology and solution-driven transformation services, is able to deliver unrivalled data to drive improvement in quality and value for multiple health sectors across the world.

iWantGreatCare makes it simple for partners to continuously improve the experience of each and every person using their service.



iWantGreatCare today

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Meet the team at iWantGreatCare

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Neil is a former nephrologist and previously founded and grew Doctors.net.uk. Prior to a successful exit Neil conceived and launched iWantGreatCare in 2008.


Sir Muir Gray has worked in the Public Health Service in England since 1972 and was knighted in 2005 for the development of the foetal, maternal and child screening programme and the creation of the National Library for Health.


Jason qualified as a chartered accountant with pwc and has over 20 years experience in general management, corporate finance and management consultancy in a wide range of UK sectors and internationally.

Jamal is a qualified pharmacist and has over 20 years experience in a variety of senior strategic and commercial roles within Boots UK and Lloyds Pharmacy.


Jon worked with Neil at Doctors.net.uk and has a background in healthcare and using innovative technology to solve practical healthcare challenges.