Safely harness quantitative and qualitative feedback from your patients in a controlled, monitored environment

iWantGreatCare for Nurses

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Key features

  • Instant online sign-up
  • Your own Web page where patients can leave their feedback
  • Robust monitoring and moderation to prevent abuse
  • Email alerts when feedback is left
  • Ability to respond to patient comments
  • Downloadable summary of your feedback
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Key benefits

  • Safe environment, protects you from abuse
  • Supports revalidation requirements
  • Demonstrates transparency and patient focus
  • Enables you to manage your online reputation
  • Free to use
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Leaders in patient feedback since 2008

Over 2.5 million reviews

2000+ nurses
pre-registered

 
Liz Mouland
 

Liz Mouland

Chief Nurse, First Community Health and Care

‘In First Community we have been overwhelmed by high volumes of positive feedback that patients make about our teams and services. They often cite individual members of staff who have really made a difference – this has been the most significant contribution in lifting staff morale and creating positive reinforcement of excellent care delivery.

With the inception of professional nursing revalidation, we saw an obvious opportunity for our nurses and therapists to receive practice related feedback. We wanted to direct our service users to provide their feedback in a safe and regulated way. This not only provides confidence to the registrant, (who manages the web-based profile), and the organisation, but reduces the risk of unregulated postings on other websites and social media.

Our methodology for capturing service user feedback on their experience continues to grow and has had a really positive impact on continual quality improvement and professional accountability.’