iWantGreatCare international solutions

iWantGreatCare’s patient experience solutions are operational in 18 countries.

Fully multi-lingual, offline and online, iWantGreatCare’s multi-channel programmes are so flexible that they work in any healthcare setting, anywhere in the world.

This international case study describes how a provider of dialysis treatments across the world used iWantGreatCare to monitor and report on the feedback of its patients and staff.

Key features:

  • Fully multi-lingual
  • Multi-channel (online and offline) collection and processing
  • Real-time reporting
  • Bespoke question set

 

“Reading patient feedback has ensured Diaverum has a better understanding of the priorities and concerns of our patients. It is incredibly motivating for staff at all levels to read the words of patients praising their hard work. Diaverum wants to provide the best renal care possible and patient feedback is allowing us to do so.”


Stefan Ericsson, Vice President Strategic Office, Diaverum

To discuss your patient experience needs contact: clients@iwantgreatcare.org or 01933 869232